I recently had an amazing stay at this hotel and I couldn't be happier with my experience. Firstly, the location of the hotel was perfect. It was situated in a nice and safe area, close to everything I wanted to visit. Just like the previous reviewer mentioned, there were car rental offices nearby, making it convenient for exploring the city and even taking day trips to nearby attractions like the Mayan ruins.

All in all, my stay at this hotel was fantastic. There was nothing that I felt could be improved.

nice 1st class room gym and pool

not in the part of heart of merida

it was clean professional staff rooms were clean

my room was far from the main lobby the restaurant was ok

The hotel is located within walking distance of the colonial city center, making it very convenient to explore the main square and other attractions. Guests mentioned that the rooms were comfortable, with nice enclosed balconies and large showers. The staff was courteous and helpful, with a particular mention of a desk clerk named Mitchell who provided excellent service. The breakfast buffet offered a wide variety of food options and was reasonably priced.

Some guests experienced issues with the hotel's Wi-Fi network, with slow or unreliable connections mentioned in multiple reviews.

Great location, clean rooms, friendly staff, comfortable bed,

Nothing could have been better.

The hotel is conveniently located in a business area near the American embassy, close to everything and among other big hotels in the city. Rooms are clean and comfortable, with well-decorated interiors and freshly-painted walls. Breakfast is excellent with traditional Mexican and American options to choose from. La Veranda's homemade bread selection is unbeatable, according to a review. The hotel has an outdoor dinner buffet in a garden right in front of the building, and they serve great food. The pool area is also popular and well-liked.

One of the reviews mentions that the internet can be unreliable and limited to only one device per password, which is inconvenient for some guests.

My Easter vacation was quite enjoyable thanks to this hotel's great complementary breakfast and free wifi. The location was also perfect, right by the main sights and attractions. Plus, the staff was kind and accommodating.

The downside is that the rooms were a bit outdated and could use some renovations. The elevators were slow and unreliable, making for long wait times.

We were really impressed with the location of the hotel, it was perfect for exploring the city. The rooms were spacious and well-equipped, with everything we needed for a comfortable stay. The pool area was beautiful and a great spot to relax after a day of sightseeing. The breakfast buffet had a good variety of options and was delicious. we had a fantastic stay at Holiday Inn Merida and would definitely recommend it.

This hotel offered great value for money. We were pleasantly surprised by the affordable prices for our stay. The attention to detail was evident throughout our experience, from the friendly and helpful staff to the basic amenities provided in our room. The location was perfect, situated in a nice and safe area, and conveniently close to everything we wished to visit.

All was satisfactory, no improvements needed.

I recently stayed at Holiday Inn in Merida for a week. The hotel's central location was perfect for exploring the city, with attractions and restaurants within walking distance. The hotel itself was exceptionally clean, and my room, with its comfortable king-size bed, overlooked a peaceful swimming pool area. The friendly staff provided excellent service, and I was pleasantly surprised by the quality of the hotel, which exceeded many 5-star establishments.

I can recommend this hotel.

I had a fantastic stay at this hotel! The location was perfect, close to Montejo Ave and within walking distance of many interesting places and wonderful restaurants. The hotel had more character in the "centro" area, which I really enjoyed. The cleanliness was top-notch, and the hotel facilities, including the pool and gym, were great. The breakfast buffet was delicious, with an egg station, wonderful breads, and a variety of fruits and cereals. The staff was friendly and helpful throughout my stay.

Absolutely nothing to say about dislikes.

We loved the amazing atmosphere and the beautiful Mayan art and murals on our floor. The rooms had a nice touch with a sheer cotton canopy above the bed. The suite we stayed in was huge and had a sliding glass door that opened to the pool area. The hotel's Mexican details in the structures and paint color made it stand out. The staff were very helpful and had a good command of English. The air conditioning was great, keeping the temperature perfect without being too cold. The location was in a nice area and there was safe and convenient parking available.

For us, the location was a bit too far from the historic center.

This hotel had the best location in the city, making it easy for us to explore all the places we wanted to visit. The rooms were comfortable and well-appointed, with a balcony to enjoy the view. The staff were friendly and attentive, making our stay even more enjoyable. The breakfast buffet was extensive and delicious, a great way to start the day.

All aspects of our stay at this hotel were satisfactory.

The hotel is well located near the Avenue of the Americas, making it convenient to explore the pleasant center of town. It is also within walking distance to the main square, allowing easy access to the city's attractions. The rooms are spacious and comfortable, with a clean and well-maintained bathroom. The staff provides friendly and helpful service, and the breakfast offers a variety of options to start the day. Additionally, the hotel boasts a pool area that is sheltered and inviting.

Some guests mentioned that the hotel corridors were dirty and not well-maintained, which could be improved.

Good value for the price. Great breakfast buffet. Good business and conference facilities. Impressive pseudo-Mexican architecture. Fitness area offers a great view of the pool and ample sunlight. Comfortable bed and excellent pillows. Nice, clean rooms with marble bathrooms. Helpful staff with good English skills. Efficient air conditioning. Safe and convenient parking.